New Engage feature - Order notes
After many customer requests, we’re excited to introduce Order notes, a simple way to keep track of important information directly on your orders!
After many customer requests, we’re excited to introduce Order notes, a simple way to keep track of important information directly on your orders!
After several requests from both customers and our own team, the Ignos.io suite now lets you open any navigation link in a brand-new browser tab! 🥳
Here’s how to do it:
Here's a quick demo:
Try it out yourself, and let us know what you think!
We will also soon be upgrading our tabs to display more context at a glance, making it even easier to switch between them.
Here's a sneak peek:
We've introduced a new frequency type for Inspect Schemas: FirstAndLast.
This option is simple to use – it requires documentation of only two sequences in a production series. Once the first and last measurements are documented, the dimension will turn green, and no further documentation is required for that dimension.
We recommend using this as intended: document only the first and last items in the series. However, since we don’t control the order of your production, the system accepts documentation of any two sequences, whether they’re first, last, or otherwise.
We ’ve also adjusted how rows are ordered in Schemas and Instances.
Previously, new rows were added at the bottom, requiring users to scroll or search to find the most recent additions.
Now, the newest rows appear at the top of the list, making them quicker and easier to access.
Take control of your downtime management with two updates to the Downtime Reasons feature in Pulse, designed to give you greater flexibility and control over managing downtime reasons.
We're excited to introduce the Downtime Duration widget, now available for Pulse users in Workspace! This new tool provides a quick, at-a-glance view of reported downtime reasons and their total duration, based on your selected resource and time range. Easily configure a static resource in the widget settings (located in the top right corner) or dynamically use the resource selected in your Workspace. Gain insights to reduce downtime and boost efficiency with this intuitive new feature!
Now you can get a notification in teams whenever there is a new booking from zones and locations you choose.
How to get started:
First you must make sure the Teamsbot are installed for your organization and configured as described here
To set up your notifications, click your user icon in the top right, then notifications:
Use the filter button to select from which zones or locations you want to be notified when there are new bookings.
If none are selected, you will get notifications about all bookings.
Use the Activate/Deactivate button to turn on/off the notifications.
Teams notification:
When a booking from you selected location is done, you will get a notification in teams like this (look for the Ignos chat in teams):
Click the link to open the booking in Move Driver.
We're thrilled to roll out a new update to our booking app, designed to make your workflow smoother and more efficient! We've added an exclusive toggle button to the "Other" booking option on the Book page, giving you more flexibility when scheduling pickups or deliveries.
Pickup or Deliver Toggle: When creating a booking under the "Other" category, you can now select either Pickup or Deliver using a new toggle button. If neither is selected, the booking form works as before, allowing you to manually enter both "From" and "To" locations along with a description and parcel categories.
Deliver Option: Choose "Deliver" to disable the "From" location field. The booking will automatically set the "From" location to "Delivery." This is perfect for scenarios where you need something like an empty pallet delivered to your location, but you don’t know or need to specify the exact origin (e.g., a factory’s known storage point).
Pickup Option: Select "Pickup" to disable the "To" location field. The booking will set the "To" location to "Pickup." This is ideal for workers who need to move items (e.g., excess materials) to a standard storage location without specifying the destination.
Here's a quick demo:
This update simplifies the booking process for common scenarios where drivers or users don’t need to input both locations. Factories often have predefined spots for deliveries or storage, and these toggles save time by auto-filling those details while keeping the process intuitive. We hope this update makes your day-to-day operations even smoother.
We’re excited to introduce a new booking feature in Move! Parcel catagories are now available for Chip, Garbage, and Other. This feature streamlines booking descriptions and enables faster processing.
Plus, you can now print labels directly without creating a booking.How to use: Adding a category, such as 'Pallet,' allows you to specify the number of labels to print or bookings to create, while also providing an additional description for the parcel. Using a general label lets you adjust the number of labels to print or bookings without including an extra marker.
Setup: Admin users can manage categories in the Settings menu. Here, you can add or remove categories and link them to specific parcel types.
Great news!
The improved scanning capabilities mentioned in one of our earlier posts are finally here!
To better support scanner devices like the Zebra DS3678 (our recommended option), we have adjusted the booking flow.
You can now scan parcel ID QR codes one-by-one, and only the specific parcel ID you scan will be activated.
See this video for a quick demo:
A long-awaited update: You can now find Completed orders in Engage for 6 months after completion!
After 6 months, any orders older than that will only be available in D365, where they are listed as Ended.
Orders with status "Completed" stay visible in Engage for 6 months.
All existing orders in Engage have been updated, so this rule applies to both previous and new orders, starting today.
The date we rely on is called Delivery date in D365.
If you have any questions or need help, reach out. We’re happy to help!