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Teams chat update and mail-links now available

· One min read

We’ve made it even easier to stay connected and get in touch from both Engage and Move!

You might have noticed the familiar Teams chat button in Engage before. Now we’ve made some handy improvements:

  • New: A convenient mail button is now available next to the Teams chat button.
  • Update: The Teams chat button has been upgraded to automatically fill in a pre-written message, so you always have the right context when you start a chat.
  • New in Move: Both icons now appear in the booking details of the Driver interface.

teams_mail_1
The speech bubble opens a Teams chat, and the envelope launches a new email.

Easier access to ended orders in Engage

· One min read

A long-awaited update: You can now find Completed orders in Engage for 6 months after completion!

After 6 months, any orders older than that will only be available in D365, where they are listed as Ended.

engage_6months Orders with status "Completed" stay visible in Engage for 6 months.

All existing orders in Engage have been updated, so this rule applies to both previous and new orders, starting today.

note

The date we rely on is called Delivery date in D365.

If you have any questions or need help, reach out. We’re happy to help!

New filter → "Reference"

· One min read

We’ve added a new filter in Engage named Reference!

Now you can filter the schedule by Sales order. This is especially useful when batch-selecting and processing several jobs within the same sales order.

Just add a Reference filter for a specific sales order or multiple sales orders at once, and select all relevant operations in a few clicks. You can easily combine this with other filters, such as part number, to further refine your search.

As described in the original post, just press F to open the filter menu or use the Filters button:

reference-filter

Copy and Paste tools feature

· One min read

Good news! We have finally released the long-awaited feature: copy-and-paste tools within and between different tool lists!

Demonstrated below: copy_paste_tool

Engage - ECO

· One min read

Operation and order details now include a link to engineering change orders for the part being produced. To show the information, use the ECO action button if it is displayed:

engage_eco

The information shown includes the description, actions and other information about the change order:

engage_eco_details

If the part has more than one engineering change order, use the < and > buttons at the bottom to scroll through them.

Move Bookings Widget

· One min read

We have now launched the Move bookings widget for Ignos Workspace. The widget displays the My bookings list and includes a built-in tracking function!

What it does:

This widget presents both active and completed bookings. Users can cancel active bookings and print labels for both active and completed bookings. Clicking the order number allows users to track the order, and manual tracking is also possible by entering details in the tracking box.

Here's a quick demo: move_bookings_widget.gif

Pulse Updates Summary

· One min read

During the last few weeks, we've released several updates for Pulse!
Below is a summary of what's new.

Table of Contents​

Utilization Insights surface​

📈 New: A new surface for Utilization Insights is now available!

The new surface provides better visibility into utilization trends.

new_utilization_insights

Downtime Reasons reporting​

We've introduced two ways to report downtime reasons:

✍️ Through the Machine State Timeline​

timeline_downtime

✍️ Through the Downtime Reason Widget​

downtime_widget

Downtime Report​

The Downtime Report gives deeper insights into the duration of all reported downtime reasons.

downtime_report

New Workspace Widgets​

Two new widgets are now available from Workspace:

  1. Pulse KPI Widget
    kpi_widget
  2. The Downtime Reason reporting widget mentioned above

These updates have now been live for a couple of weeks! Try them out if you haven't already and let us know what you think!