Move Documentation - How to
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Tracking
You will find everything regarding the Tracking module in this chapter.
Track an order
There's several ways one can track an order. Depending on which device you're logged in with you will start from either option 1 or 2. Option 3 is for customers using Ignos Engage.
1. Tracking from pc
Input the part name, part number, ERP-, TR order number (Move order number) or Parcel number directly into the search box.
Search for order from the search box.
2. Tracking from Mobile/tablet
From a tablet or mobile device you can also use the QR-tracking option which will launch the device's camera ready for QR-scanning of a label:
QR-scanning available from mobile device.
3. Tracking from Ignos Engage
Tracking from Engage can be done from either a work order or a work order operation:
Work order tracking
The Tracking window will open in a new tab.
Work order operation tracking
The Tracking window will open in a new tab.